Do your contracts go the distance?

Jessica Bent, Technology & Media law expert highlights the recent law which has made changes to contracts between consumers and providers of products or services which use distance selling.

One minute test – do the changes affect you?
The changes will affect you if: (i) you sell or provide products or services to consumers and (ii) your contracts are distance selling.

Consumer contracts?
A consumer is “an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession”. So if you sell to individuals, even if you sell to individuals who are acting for mixed purposes (business and personal), the changes will affect you, if you are distance selling.

Distance selling contracts?
This means that the contract must be concluded using one or more means of distance communication, for example telephone sales, internet sales or catalogues.

If the changes apply to you, it is important to adjust the way you do business in accordance with the new law, or you may face penalties.

Read more about it at

Source; 12/08/2014